Your Right To Erasure

Data Deletion Instructions

You have absolute control over your personal data. If you wish to remove your data or disconnect your social accounts from PostaGrid, please follow the simple steps below.

1️⃣

Option 1: In-App Account Deletion

You can delete your entire PostaGrid account and wipe all stored data directly from your dashboard.

  • Log into your PostaGrid Dashboard.
  • Navigate to Profile Settings from the top menu.
  • Scroll to the bottom of the page and click the red "Delete My Account" button.
  • Confirm your request. All your scheduled posts, OAuth tokens, and account data will be wiped immediately from our active databases.
2️⃣

Option 2: Revoking Platform Access

If you prefer not to delete your PostaGrid account but want to remove access to specific platforms, you can remove PostaGrid directly from your social media settings:

  • Facebook / Instagram (Meta): Go to your Facebook account → Settings & Privacy → Settings → Security and Login → Business Integrations. Select "PostaGrid" and click "Remove".
  • Google / YouTube: Go to your Google Account → Security → "Third-party apps with account access". Select "PostaGrid" and click "Remove Access".
  • TikTok / LinkedIn / Pinterest / Tumblr / X: Visit the respective platform's "Connected Apps" or "Security" settings and revoke access to PostaGrid.
3️⃣

Option 3: Manual Deletion Request

If you no longer have access to your account and need your data manually removed by our team, please send an email to our support team.

📧

Email Request To:

contact@postagrid.xyz
⏳

Deletion Timeline & Backups

  • ✓ Completion Time: All manual deletion requests and automated in-app deletions are completed within 72 hours.
  • ✓ Database Backups: For security reasons, encrypted server backups are maintained for 30 days. Any deleted data will be completely purged from our backups after this 30-day cycle.
  • ✓ Confirmation: Once your data is permanently removed, you will receive a final confirmation email from our team.